If you are trying to access content on Article Search or an EBSCO database such as CINAHL, American, History and Life Historical Abstracts, Business Source Premier.
This means the session has expired.
Click on the text Queen's University Belfast Library to start a new session.
You will need to search for the database again on Library Catalogue or conduct your search on Article Search again.
You may need to clear your browser cache completely.
If you are experiencing this problem because you trying to access URLs from EBSCO that you have saved, please go to How can I get a permanent link.
If you receive The password you entered was incorrect message at the QUB login
but can access Queen's Online QoL or QUB email with the same credentials, you will need to reset your password using this link
You should then try accessing the resource again.
If you are unable to do this you will need to request a password reset from the IT Service Desk.
You should present your student card to them in person. If you are unable to attend in person please contact
Student Guidance Centre on 028 9097 2727.
If you are trying to access content on Wiley Online or Taylor & Francis and you receive the below error:
If you are being asked to login to a resource or database or you are denied access to full text
This could be because you have gone direct to the resource.
You could:
If using Article Search off campus you should click on
Hello, Guest. Login for full access
in the yellow banner at the top of the screen and enter your QUB username and password in order to gain access to full text.
If you cannot access the Library Catalogue
You can still search on databases via Databases A-Z
or for e-journal titles via E-Journals A-Z
If you receive the message "A System Problem has Occurred" and are using either Article Search or an EBSCOhost database
If you receive the message "A System Problem has Occurred" and are using either Article Search or an EBSCOhost database
