If you receive Your account or password is incorrect message at login
click on reset it now link
To access certain university resources securely, setting up Microsoft Multi-Factor Authentication (MFA) is required.
Please visit instructions for information on how to set up MFA
If you are still having problems you may need to reset your password using the Self Service Password Reset
You should then try accessing the resource again.
If you are unable to reset your password please Request IT Support
If you are getting the message:
Sorry we are having trouble signing you in...your administrator has configured the application...
Please email eresources with
1. QUB email address or full username you are using to login
2. name and the URL of the resource you are trying to access
If you receive the following message:
Oops! It looks like you have attempted to view a page that has not been configured for access.
Please email eresources with the name and the URL of the resource you are trying to access.
If you have successfully signed in to a resource with your QUB email address and password and validated access using Multi Factor Authentication but are still being asked to login.
Please email eresources with the name and the URL of the resource you are trying to access.